Terms and Conditions

Terms & Conditions of Tick Tock Tutoring PTY Ltd

1. AGREEMENT

1.1) Your use of our centre, its services and programmes will be governed by these terms and conditions. These terms and conditions constitute an agreement between yourself and Tick Tock Tutoring PTY Ltd.
1.2) Tick Tock Tutoring PTY Ltd may amend these terms and conditions from time to time. By accessing our centre and technology services you are bound to the terms and conditions published in this document at the time of any visit to and/or usage of our centre.
1.3) A certificate signed by the administrator responsible for maintaining the website will be prima facie proof of the date of publication and content of the current version and all previous versions of the terms and conditions.

2.) CORRECTNESS OF SUPPLIED INFORMATION

2.1) By signing this agreement you hereby permit Tick Tock Tutoring PTY Ltd and its online partners to rely on the fact that:
2.1.1) all your given details are true and correct;
2.1.2) you are legally capable of concluding any transaction on this agreement;
2.1.3) you have read, understood and accepted these terms and conditions
2.2) Tick Tock Tutoring PTY Ltd must be entitled to rely on instructions that appear to originate from you even if they come from someone else impersonating you and unless you notify us of any irregularities, to act on any instruction purporting to originate from you.

3.) NATURE OF INFORMATION ON THE SITE

All material on the website merely constitutes an invitation to do business unless otherwise expressly stated and is not an offer to enter into any transaction.

4.) TERMINATING REGISTRATION OR USE OF OUR SERVICES

4.1) Tick Tock Tutoring PTY Ltd may in its sole discretion and at any time discontinue providing the use to our centre or programmes and other services or any part thereof, with or without notice.
4.2) For our services provided that are appointment based, we do follow a formal cancellation policy, which means that clients cannot cancel an appointment without financial implications 6-12 hours before the appointment.
4.3) Lessons that are cancelled less than 2 hours before the booked and confirmed lesson start time will be charged a cancellation fee of R 60.00 We consider any late lesson resulting in a 15-minute delay from the confirmed lesson start time without any form of notice as a no-show and will be charged the cancellation fee stated. Late arrivals will affect the lesson duration as the time slot will not be moved later and the lesson will end at the time captured on the booking system.

5.) LINKED THIRD-PARTY CONTENT

5.1) Tick Tock Tutoring PTY Ltd, its contractors, agents, owners and employees are not responsible for the contract or privacy policies of any websites to which it may link.
5.2) Tick Tock Tutoring PTY Ltd shall not be liable in any manner whatsoever for any loss or damage that you may suffer as a result of the use of our tutoring centre, programs and services.

6.) DISCLOSURE

Access to the services, content, software and content downloads available from Tick Tock Tutoring PTY Ltd is classified as “electronic transactions” in terms of the Electronic Communications & Transactions Act 25 of 2002 (“ECT Act”) and therefore users have the rights detailed in Chapter 7 of the ECT Act and Tick Tock Tutoring PTY Ltd has the duty to disclose the following information:
6.1) The full name and legal status of the centre owner: – Tick Tock Tutoring PTY Ltd, (Reg: 2017/447249/07)
6.2) Street address: Aspen Lakes Drive, 1 Madison Avenue, Johannesburg, 2190
6.3) Main business: Selling, conducting and managing private tutoring and technology services, for the purposes of improving academic results and general academic competence of tutees.
6.4) The website address of the Tick Tock Tutoring PTY Ltd website is www.ticktocktutoring.com
6.5) The official email address of the website is info@ticktocktutoring.com ;
6.6) Membership of self-regulatory or accreditation bodies;
6.7) Codes of conduct to which the Tick Tock Tutoring PTY Ltd website subscribes: Code of Conduct and Code of IT Ethics;
6.8) Governing terms: Copies of the manual published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000: Download
6.10) Management: Directors.
6.11) The costs associated with the access and use of the Tick Tock Tutoring PTY Ltd website are as follows: Free
6.12) Alternative dispute resolution: Subject to urgent and/or interim relief, all disputes regarding:
6.12.1) access to the Tick Tock Tutoring PTY Ltd website;
6.12.2) the inability to access the Tick Tock Tutoring PTY Ltd website;
6.12.3) the services and content available from the Tick Tock Tutoring PTY Ltd website; or
6.12.4) these terms and conditions shall be referred to arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa and such arbitration proceedings shall be conducted in English. The arbitration ruling shall be final, and the unsuccessful party shall pay the costs of the successful party on a scale as between attorney and own client.
6.13) Cooling off period: In terms of the operation of section 42(1)(d) of the ECT Act, the cooling off provisions of the ECT Act do not apply to this website; and
6.14) Users may lodge complaints concerning Tick Tock Tutoring PTY Ltd website through the “Contact Us” service provided on this website. Users hereby assign the copyright in such complaints to Tick Tock Tutoring PTY Ltd and understand that Tick Tock Tutoring PTY Ltd may use, disclose and publish such complaints and is furthermore under no legal duty to answer, resolve or address such complaints.

7.) DISCLAIMER

7.1) All the information appearing on these pages is provided without any representation or warranty whatsoever, whether expressed or implied and no liability pertaining thereto will be attached to Tick Tock Tutoring PTY Ltd
7.2) Tick Tock Tutoring PTY Ltd accepts no liability whatsoever for any loss whether direct, indirect or consequential arising from information provided on these pages and services or any actions and/or transactions resulting therefrom.
7.3) Tick Tock Tutoring PTY Ltd does not warrant that the functions provided with this website and services will be uninterrupted or error free or that the website or the server that makes it available is free from viruses or other harmful components.
7.4) Tick Tock Tutoring PTY Ltd website and services are supplied on an “as is” basis and has not been compiled to meet the user’s individual requirements. It is the responsibility of the user to satisfy himself or herself, prior to entering into this agreement with Tick Tock Tutoring PTY Ltd that the content available from and though the Tick Tock Tutoring PTY Ltd website and its services meet the user’s individual requirements and is compatible with the user’s computer/mobile hardware and/or software.
7.5) Information, ideas and opinions expressed on the Tick Tock Tutoring PTY Ltd website should not be regarded as professional advice or the official opinion of Tick Tock Tutoring PTY Ltd and users are encouraged to see professional advice before taking any course of action related to the information, ideas or opinions expressed on the Tick Tock Tutoring PTY Ltd website and its services.
7.6) Tick Tock Tutoring PTY Ltd does not make any warranties or representation that content and services available from the Tick Tock Tutoring PTY Ltd website and its services will in all cases be true, correct or free from any errors. Tick Tock Tutoring PTY Ltd shall take all reasonable steps to ensure the quality and accuracy of content available from the Tick Tock Tutoring PTY Ltd website and it’s services and encourage users to report incorrect and untrue information subject to the right of Tick Tock Tutoring PTY Ltd to rely on its free expression rights and determine, in its sole and absolute discretion, the contents of this website and services.
7.7) Tick Tock Tutoring PTY Ltd is involved with helping a client to produce certain academic results. These results are based on the client or customer committing to certain actions provided as both parties are required to follow all the guidance provided. Our results are produced under “typical” circumstances and require a commitment from the customer.

8.) GOVERNING LAW

The terms and conditions pertaining to any services appearing on these pages shall be governed and interpreted in accordance with the laws of the Republic of South Africa and application for any of the services offered on these pages or at our centre/ communication tools will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of the terms and conditions pertaining to such services.

9. PRIVACY POLICY

9.1) Tick Tock Tutoring PTY Ltd shall take all reasonable steps to protect the personal information of tutors and clients and for the purpose of this clause “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
9.2) Tick Tock Tutoring PTY Ltd may electronically collect, store, use and other, the following information of users:
9.2.1) name and surname;
9.2.2) contact details;
9.2.3) email address; and
9.2.4) results and reporting
9.3) Tick Tock Tutoring PTY Ltd collects, stores and uses the above-mentioned information for the following purposes:
9.3.1) communicate requested information to the user;
9.3.2) registration and/or authentication of users; and
9.3.3) to compile non-personal statistical information about browsing habits and access to the Tick Tock Tutoring PTY Ltd website, social platforms and communication tools
9.3.4) advertising.
9.4) Information detailed above is collected either electronically by using cookies or is provided voluntarily by the user.
9.5) Tick Tock Tutoring PTY Ltd may collect, maintain, save, compile, share, disclose and sell any information collected from users, subject to the following provisions:
9.5.1) Tick Tock Tutoring PTY Ltd shall not disclose personal information from users unless the user consents thereto;
9.5.2) Tick Tock Tutoring PTY Ltd shall disclose information without the user’s consent only through due legal process; and
9.5.3) Tick Tock Tutoring PTY Ltd may compile, use and share any information that does not relate to any specific individual.
9.6) Tick Tock Tutoring PTY Ltd owns and retains all rights to non-personal statistical information collected and compiled Tick Tock Tutoring PTY Ltd.
9.7) When you complete a form on our website to query some aspect of our services, we gather this information to allow us to process your request and provide you with the information requested by you. Tick Tock Tutoring PTY Ltd or our tutors and sub-contractors may contact you by post, email, social media, communication tools or telephone to ask you for your feedback and comments on our services. We may also wish to provide you with information about special features of our website or any other service or products, which we think, may be of interest to you. If you would rather not receive this information, please send an email message to info@ticktocktutoring.com confirming your request.
9.8) By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will share the changes with you and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it always. Continued use of the service will signify that you agree to any such changes.

10.) COPYRIGHT

10.1) Tick Tock Tutoring PTY Ltd retains all copyright in all material including logos and other graphics that form part of our centre, services and in and to its programmes. Any use of materials given to you by Tick Tock Tutoring PTY Ltd not expressly authorized is strictly prohibited and constitutes unlawful infringement of the intellectual property rights of Tick Tock Tutoring PTY Ltd.
10.2) Tick Tock Tutoring PTY Ltd will not be held responsible for any mistakes, omissions, interruptions or delays about the content or any damage resulting therefrom.

11.) TERMINATION

Tick Tock Tutoring PTY Ltd may in its sole discretion terminate your access to our centre and services, cancel all booked lessons or exercise any other remedy available if it believes that your conduct is in breach with or inconsistent with these terms and conditions.
Tick Tock Tutoring don’t give refunds, as it is service based, and we require that if a customer is not satisfied with a task that was assigned, they bring this to our attention, so we can come to an amicable resolve.

© 2018. Tick Tock Tutoring PTY Ltd Pty Ltd South Africa. Privacy Policy Terms Safety Policy

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